As a solutions-obsessed professional, I’m constantly searching businesses that have repeatable processes. While it sounds like an area of success for clients, the sad reality is that repeating a task does not always make the human brain more efficient. In fact, our brains are wired to “fill in the blanks” – what that means is when we read, see, or repeat a process, our brains tend to fill in the repetitive parts, fooling us into thinking that we have already completed the tasks.
When in business, this creates an even bigger challenge. What if you skip that very important process? Or your underlings (read: employees) – do you scream at them for their imperfections or missed tasks? This is a bad choice in both leadership and understanding human psyche. You and your employees are subject the humanities fatal flaw – a severe inability to repeat the same process over and over again. Our brains are made to create shortcuts, improve processes, grow and learn. When we carry on as machines, we do not function properly. This is why we invent machines.
Law firms are one of the most mired-in-routine businesses in the US right now. Legal professionals work upwards of 10 hours a day; and as a legal professional, you may reuse the same contract for hundreds of different cases. You may review and reread the same affidavit upwards of 50 times. Your paralegals will aspire to scan through your case materials at lightning speed – over and over and over again. What have their brains filled in from their first impression of each document? What have they missed?
I suggest we leave repetitive processes to the machines. Our programs are designed to remove this annoying, imperfect habit from our daily workstyle. A good litigation team can rely on a 4-step program to eliminate the sheer time-waste and dangerous, dollar-draining human error.
Step 1: Document Culling
Document Culling breaks down the entire case in order to make it possible for your legal team to develop a case strategy, answering three important questions:
- Who are the main custodians, terms, and date ranges we should include in our eDiscovery plan?
- What is the total scope of the data collection?
- What expenditures would be associated with that scope of data?
Step 2: Processing Case Files
Once all important data has been discovered, we make sure that it gets to the proper locations, and becomes fully indexed and searchable. Paper documents are scanned, imaged, and go through 5i Solutions’ quality control process. This includes Documen Collection from hardcopy files, eDiscovery, and Forensic Collection.
Step 3: Online Document Repositories
Our ODRs guarantee that data is stored in a secure facility. Cloud based services and document review software make this a simple and secure process that can be accessed virtually via computer, your office, or mobile.
Step 4: Document Review
5i Solutions keeps a paralegal team on staff to assist with case preparation and logical organization. 24/7 support, project management teams, training and state-of-the-art infrastructure simplify the process, for good.
Simplify your firm. Simplify your life. Find out more about litigation support opportunities here>>