O rganizations that desire the power and convenience of “anywhere, anytime” document retrieval — but who don’t have the personnel, equipment, or time to implement this technology — turn to 5i Solutions’ team of professionals.
5i Solutions offers several different on-line, hosted retrieval systems, each providing specialized options per industry. The 5i team will consult with you to determine which one is the best fit for your specific needs. Although 5i specializes in hosting these tools for you, you may opt to bring them inside for an “on premise” solution.
5i Solutions provides everything needed: technical support, equipment, systems administration, backup, security, and redundant storage services. 5i Solutions provides a completely secure environment, with a minimum of seven layers of protection. Additional levels of security — including biometric fingerprint recognition — is available to clients who need added assurance.
Clients only need a simple web browser to log into a secure website with user-specific security information. From here, the client has access to his or her data, images, archived email, drawings, full-text, PDF files — everything needed for a specific project, corporate archive, customer service applications, HR records, etc. Editing, such as attorney review notes or user comments, can be added at any time, and reports can be created by users on the fly. We do all the work, you just access your documents from any location, at any time of day!
The retrieval system makes even the most complicated tasks seem remarkably easy. Fortune 500 corporations, government agencies and almost 80 percent of top law firms rely on this system for their mission-critical projects. The hosted retrieval system consists of scanned images representing hard copy documents, electronic documents (word processing, spreadsheets, CAD drawings, presentations, etc.) and index data for organizing and retrieving documents.
5i Solutions provides all technical support, including server hosting, access, backups, updates, and maintenance. A technical support person is assigned to each project to provide software and retrieval assistance during business hours while project work is being processed. After-hours support is provided by a 24-hour, on-call process accessed via beepers and cell phones.