Online Document Discovery for Legal Departments

Project

Manage corporate litigation support / eDiscovery services for Fortune 500 firm

Case-Study


SEO-Training

Client’s Goals

  • Automate clients litigation support process with latest technology
  • Reduce internal costs by partnering with outside lit support vendor
  • Coordinate multiple outside counsel activities through automation
  • Keep up with options for eDiscovery and automation

Size / Type Project

Full Litigation Support (including imaging, repository management, paralegal tasks, expert level redacting, project management services and trial preparation)Processing: 12 million pages

Manage on-line repository: 14 million pages (additional)

Search-Engine-Optimization


Business-Solutions

Technical Issues

Custom interface programming for enterprise-wide document management system in order to provide the images, data and text for litigation supportOutside counsel document review facility at 5i’s facility

Develop system to track documents produced to courts and opposing counsel


Timeframe

Implementation: Setup office, recruited and trained initial personnel and implement hardware/software and network in 30 daysFirst/Test batch delivery: three months

Project timeframes: Varies from three months to five years (start to current date); take over management of project that has been ongoing for eleven years

Contract period: multi-year contract

Events-Calendar


Affiliate-Marketing

Financial Info

Significant reduction in cost with higher level of service than previous vendor


Culture

  • International organization with centralized IT/records management and legal processes
  • Knowledgeable client with extensive technical experience
  • Supportive IT department

Target-Audience


Support-Services

Challenges

  • High level of security required: separate network; all personnel screened through security process; separate repository and scanning stations
  • Develop consistent process for client across all projects rather than reinventing database, processes and handling procedures for each new case

Accomplishments

  • Develop expert-level redaction team to work side-by-side with attorneys
  • Implement new retrieval system
  • Expansion from one project with one client manager to 35 projects supervised by four client managers

Page-Quality


Social-Integration

Best part of project

Developing partnership with client to develop top-notch litigation support program, reduce their previous costs and streamline client’s activities to produce higher quality information

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